Monitoring - Canada Post: Effective October 11, 2025, Canada Post and the CUPW moved from a full, national strike to rotating strikes. Postal services will start resuming next week, but delays should still be expected due to uncertainty and instability.

Canada Post will first process mail and parcels already in the network. New commercial volumes won’t be accepted until Wednesday, October 15, and on-time delivery guarantees and date-specific Neighbourhood Mail remain suspended. Read more.

USPS: USPS will continue to pick up, accept, and transport mail and packages to Canada, while monitoring the situation closely. Effective October 3, 2025, the USPS will continue to accept but will temporarily suspend the guarantee on PMEI destined for Canada. Learn more.

GlobalPost: Effective October 27, 2025, GlobalPost will reinstate normal routing for all services, including for the Global Advantage Program (GAP). The Canada DDP feature will also be reinstated for use. Learn more.

Sep 26, 2025 - 08:08 CDT
Investigating - To comply with new customs regulations, carriers, including USPS and others, are now requiring six-digit Harmonized System (HS) codes on all international commercial shipments.

Effective September 1, 2025, shipments without these codes may be delayed or rejected by customs authorities.

Aug 25, 2025 - 16:45 CDT
ShipWorks Operational
90 days ago
100.0 % uptime
Today
ShipWorks Warehouse Services Operational
90 days ago
100.0 % uptime
Today
ShipWorks HUB Operational
90 days ago
100.0 % uptime
Today
Orders API Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Phone Support Operational
90 days ago
100.0 % uptime
Today
Email Support Operational
90 days ago
100.0 % uptime
Today
Carriers Operational
90 days ago
100.0 % uptime
Today
Stamps.com ? Operational
90 days ago
100.0 % uptime
Today
UPS Operational
90 days ago
100.0 % uptime
Today
FedEx Operational
90 days ago
100.0 % uptime
Today
Amazon Buy Shipping API Operational
90 days ago
100.0 % uptime
Today
Endicia ? Operational
90 days ago
100.0 % uptime
Today
OnTrac Operational
90 days ago
100.0 % uptime
Today
DHL Operational
90 days ago
100.0 % uptime
Today
Marketplaces Operational
90 days ago
100.0 % uptime
Today
Amazon US Operational
90 days ago
100.0 % uptime
Today
Shopify Operational
90 days ago
100.0 % uptime
Today
Magento Operational
90 days ago
100.0 % uptime
Today
eBay Operational
90 days ago
100.0 % uptime
Today
ChannelAdvisor Operational
90 days ago
100.0 % uptime
Today
Walmart Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
InsureShip Operational
90 days ago
100.0 % uptime
Today
Address Validation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - Thank you for your patience while our integrators worked to resolve your issues. Please close and reopen ShipWorks Platforms in order to reflect the changes made.
Oct 20, 17:13 CDT
Identified - ShipWorks is currently experiencing performance issues due to an ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.

You can view the AWS Health Dashboard here: AWS Status Page
.

Oct 20, 16:30 CDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.