System Status

Welcome to ShipWorks System Status page, our home for real-time information on service alerts. If there are any interruptions in service, a note will be posted here.

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Investigating - ShipWorks is currently experiencing a technical issue regarding shipments with Shipworks Insurance that we are working to resolve as quickly as possible. We are very sorry for the inconvenience.
Dec 4, 07:06 PST
ShipWorks Software ? Degraded Performance
ShipWorks Shipping API ? Degraded Performance
Carrier Label APIs ? Operational
Shipping Carrier API - USPS (Stamps.com) ? Operational
Shipping Carrier API - USPS (Endicia) ? Operational
Shipping Carrier API - UPS ? Operational
Shipping Carrier API - FedEx ? Operational
Shipping Carrier API - OnTrac ? Operational
Shipping Carrier API - DHL (Endicia.com) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020

Unresolved incident: Customers Reporting Technical Issues.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020
Resolved - ShipWorks engineers have fixed the print issue and all systems are functioning normally. Thank you for your patience!
Nov 30, 08:51 PST
Investigating - ShipWorks engineers have identified a delay that may temporarily affect some of our customers’ ability to print shipping labels. We are sorry for the inconvenience and will update with a resolution soon!
Nov 30, 08:09 PST
Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020
Resolved - Amazon Engineers have fixed their AWS API issue and all ShipWorks HUB functionalities are functioning normally. Thank you for your patience!
Nov 27, 08:03 PST
Update - Amazon Engineers are attempting to resolve an issue with their API as quickly as possible. This issue is affecting some of our customers' ability to import and postback orders. We will provide an update when it is available. We apologize for the inconvenience.
Nov 25, 07:48 PST
Investigating - ShipWorks Engineers have identified an issue that may delay some of our customers' ability to import and postback orders from Amazon. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Nov 25, 07:28 PST
Nov 26, 2020

No incidents reported.

Nov 25, 2020
Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.