System Status

Welcome to ShipWorks System Status page, our home for real-time information on service alerts. If there are any interruptions in service, a note will be posted here.

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All Systems Operational
ShipWorks ? Operational
Shipping API Operational
Orders API Operational
Carrier Label APIs ? Operational
Shipping Carrier API - USPS (Stamps.com) ? Operational
Shipping Carrier API - USPS (Endicia) ? Operational
Shipping Carrier API - UPS ? Operational
Shipping Carrier API - FedEx ? Operational
Shipping Carrier API - OnTrac ? Operational
Shipping Carrier API - DHL (Endicia.com) ? Operational
ShipWorks Support Services Operational
Phone Support Operational
Email Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 30, 2021

No incidents reported today.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Resolved - Thank you for your patience. The delays in printing have been resolved.
Jul 28, 14:37 PDT
Investigating - ShipWorks engineers have identified a delay that may temporarily affect some of our customers’ ability to print shipping labels. We are sorry for the inconvenience and will update with a resolution soon!
Jul 28, 12:06 PDT
Jul 27, 2021
Resolved - Thank you for your patience while our ShipWorks' Engineers worked to resolve this issue!
If you were affected by this issue, please close and reopen your ShipWorks program.
If you are still experiencing issues, please contact our support team at support@shipworks.com.
Jul 27, 09:57 PDT
Update - We are continuing to investigate this issue.
Jul 27, 09:18 PDT
Investigating - ShipWorks engineers have identified an issue that may temporarily affect some of our customers’ ability to open ShipWorks. We are sorry for the inconvenience and will update you with a resolution soon!
Jul 27, 09:17 PDT
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021
Resolved - ShipWorks engineers have fixed the login issue and all systems are functioning normally. Thank you for your patience!
Jul 23, 13:41 PDT
Investigating - ShipWorks engineers have identified an issue that may temporarily affect some of our customers' ability to login into the ShipWorks software and website. We are sorry for the inconvenience and will update with a resolution soon!
Jul 23, 12:25 PDT
Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - ShipWorks engineers have fixed the print issue and all systems are functioning normally. Thank you for your patience!
Jul 21, 14:44 PDT
Investigating - We have identified a delay that may temporarily affect some of our customers’ ability to print shipping labels. We are sorry for the inconvenience and will update you with a resolution soon!
Jul 21, 11:23 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021
Resolved - Engineers have fixed the print issue and all systems are functioning normally. Thank you for your patience!
Jul 19, 09:26 PDT
Investigating - ShipWorks has identified a delay that may temporarily affect some of our customers’ ability to print shipping labels. We are sorry for the inconvenience and will update you with a resolution soon!
Jul 19, 07:55 PDT
Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.