DHL Express Canada Updates

Incident Report for ShipWorks

Resolved

Thank you for your patience while we monitored our partner integration.

Posted Aug 25, 2025 - 16:41 CDT

Update

Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

Posted Jun 30, 2025 - 16:34 CDT

Update

DHL Express shipping operations in Canada will be suspended effective Friday, June 20, 2025, at 12 a.m. E.T.

As a result, DHL Express will suspend the collection of shipments destined to or dispatched from Canada as of Tuesday, June 17 at 9 p.m. E.T. until further notice.

More info: https://express-resources.dhl.com/Labour-Negotiation-Updates-EN.html

Posted Jun 16, 2025 - 18:49 CDT

Monitoring

DHL Express is fully prepared and has contingency plans in place during labor disruptions to continue servicing its customers. Effective June 8, 2025, you may continue printing shipping labels destined for Canada through DHL Express from ShipWorks.

Posted Jun 09, 2025 - 17:48 CDT

This incident affected: Carriers (DHL).