Unable to display rates when processing FedEx Shipments

Incident Report for ShipWorks

Resolved

This incident has been resolved.

Posted May 03, 2019 - 12:03 PDT

Update

We can confirm that the issue that FedEx was experiencing affecting rates from being displayed has been corrected.

Posted May 03, 2019 - 10:16 PDT

Update

We are continuing to investigate this issue.

Posted May 03, 2019 - 10:14 PDT

Investigating

At the present time FedEx is experiencing an issue that is affecting shipment rates from being displayed. This error is only affecting the rates from displaying, however you are still able to process shipments.

Posted May 03, 2019 - 08:55 PDT

This incident affected: ShipWorks Warehouse Services (ShipWorks HUB) and Carriers (FedEx).