Customers Reporting Amazon Issues With Getting Rates

Incident Report for ShipWorks

Resolved

ShipWorks engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience!
Posted Feb 07, 2020 - 16:51 CST

Update

We are continuing to investigate this issue.
Posted Feb 07, 2020 - 14:21 CST

Investigating

Customers have reported issues when trying to get rates using either Amazon Shipping or Amazon SFP. Amazon MWS is aware and their status page shows that they are currently experiencing high rate error and are investigating the issue. We are very sorry for the inconvenience.
Posted Feb 07, 2020 - 11:12 CST
This incident affected: ShipWorks Warehouse Services (ShipWorks HUB).
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