Carrier Rating API General Failure

Incident Report for ShipWorks

Resolved

We've been monitoring FedEx carrier API calls and response times have returned back to normal. Thank you for your patience!
Posted Dec 02, 2019 - 15:06 CST

Investigating

Our FedEx carrier rating API calls are experiencing a Generic Failure error. ShipWorks engineers are working with the carrier on a resolution.
Posted Dec 02, 2019 - 11:17 CST
This incident affected: Carriers (FedEx).