Technical Issues | DHL eCommerce Unplanned API Outage

Incident Report for ShipWorks

Resolved

DHL Domestic API services have been restored.

We appreciate your patience.

Posted Jul 31, 2019 - 11:45 CDT

Identified

The issue has been identified and hope to have the outage resolved in less than 30 minutes. We'll update when the issue is resolved.

Posted Jul 31, 2019 - 10:38 CDT

Investigating

DHL eCommerce is experiencing the following challenge, affecting our API:
U.S. Domestic API Services are unavailable

ShipWorks engineers are monitoring with the carrier on a resolution.

Posted Jul 31, 2019 - 10:09 CDT

This incident affected: Carriers (DHL).