High rate of timeout errors - "An unexpected Error Occurred"
Incident Report for ShipWorks
This incident has been resolved.
Posted Sep 26, 2023 - 11:31 PDT
The issue has been identified and a fix is being implemented.
Posted Sep 26, 2023 - 09:56 PDT
We are investigating widespread occurrences of timeouts and "An unexpected error occurred." error messages being returned for multiple carriers
Posted Sep 26, 2023 - 09:55 PDT
This incident affected: Carriers (Stamps.com, UPS, FedEx, Amazon Buy Shipping API, Endicia).