ShipWorks Performance - Downloads

Incident Report for ShipWorks

Resolved

This incident has been resolved.

Posted Jun 22, 2023 - 10:35 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2023 - 19:17 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 21, 2023 - 15:23 CDT

Investigating

ShipWorks is aware of the current performance issues impacting merchants' ability to download orders to ShipWorks. We are actively investigating this issue.
We will provide updates as they become available to us. Thank you for your patience!

Posted Jun 21, 2023 - 14:31 CDT

This incident affected: ShipWorks Warehouse Services (ShipWorks HUB) and ShipWorks.