"Missing OrderNumber" Error on Shopify Downloads

Incident Report for ShipWorks

Resolved

This incident has been resolved.
Posted Sep 23, 2026 - 11:04 CDT

Investigating

ShipWorks Engineers are aware of the technical issues impacting Shopify Downloads. We are actively working to resolve this issue and will provide updates as they become available to us.
Thank you for your patience!
Posted Sep 17, 2026 - 10:41 CDT
This incident affected: Marketplaces (Shopify).
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